Privacy Policy

1. Introduction

Total Audio Promo Ltd (“TAP”, “we”, “us”, or “our”) operates tap.totalaudiopromo.com and related services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Data Controller: Total Audio Promo Ltd
Contact: info@totalaudiopromo.com

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials (managed by our authentication provider, Supabase).

2.2 Workspace Data

Data you create within TAP, including campaigns, artist rosters, contact lists, pitch drafts, and outreach records. This data is stored in your workspace and accessible only to workspace members.

2.3 Usage Data

We collect anonymised usage data to improve the service, including page visits, feature usage, and performance metrics. We use consent-based analytics only.

3. How We Use Your Data

• Providing and maintaining the TAP service
• Processing your subscription and payments (via Stripe)
• Sending essential service communications
• Improving the service based on anonymised usage patterns
• Responding to support requests

4. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS in the EU region). Payment information is processed by Stripe and never stored on our servers. We implement row-level security policies to ensure workspace data isolation.

5. Third-Party Services

• Supabase — Authentication and database hosting
• Stripe — Payment processing
• Vercel — Application hosting
• Anthropic (Claude) — AI-powered features (contact enrichment, pitch drafting)

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact info@totalaudiopromo.com.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or an in-app notification.