Terms of Service

1. Agreement to Terms

By accessing and using TAP (“Service”, “Platform”), operated by Total Audio Promo Ltd (“we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Service.

2. Service Description

TAP is a professional music PR platform that provides campaign management, contact research, pitch drafting, and outreach tracking tools. The Service includes:

• TAP Workspace — Campaign management, artists, and contacts
• Contact Intelligence — Contact research and enrichment
• Pitch Drafting — AI-assisted pitch drafting
• Outcome Tracking — Outcome tracking and learning extraction

3. Accounts and Workspaces

You are responsible for maintaining the security of your account credentials. Each workspace is isolated — data is accessible only to invited workspace members. You must not share account access or use the Service for any unlawful purpose.

4. Subscriptions and Billing

TAP offers Free, Pro (£19/month), and Agency (£79/month) tiers. Paid subscriptions are billed monthly via Stripe. You may cancel at any time — access continues until the end of your billing period.

We reserve the right to change pricing with 30 days' notice. Existing subscribers will be notified via email before any price changes take effect.

5. Acceptable Use

You agree not to:

• Use the Service for spam, unsolicited bulk messaging, or harassment
• Upload malicious content or attempt to compromise system security
• Scrape, reverse-engineer, or extract data from the Service
• Resell or sublicense access without written permission
• Violate any applicable laws or regulations

6. Intellectual Property

You retain ownership of all content you create within TAP. We retain ownership of the Service, its design, and underlying technology. AI-generated content (enrichment results, pitch drafts) is provided as suggestions — you are responsible for reviewing and approving all outgoing communications.

7. Data Protection

We process personal data in accordance with our Privacy Policy and UK GDPR. Workspace data is stored securely and isolated per workspace.

8. Limitation of Liability

The Service is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you have paid us in the preceding 12 months.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance. We will notify you of material changes via email.